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Aarons Administration provides high quality, confidential digital transcription, as well as copyediting and proofreading. Whether you are a business needing dictation transcription or a student needing your thesis copy edited or proof read, then we are the professionals you need.

Your company will find that outsourcing repetitive and time-consuming tasks means that the manpower and resources of a company can be used more productively.

Our services cater to a wide client profile.  This profile includes, among others:

Some businesses find it more efficient to utilise our services then have a secretary in the office when they are not required. All our staff have English as their first language and are located in Australia. We employ staff who have extensive training in specific fields.

CUSTOMER CHARTER

Outlining our aims and principles

Accessibility:

• We will respond in detail, by phone or email, to all customer enquiries  as soon as possible
• We will at all times have one specialist working on your assignment solely, unless you have urgent time frames or an extremely large project.

Personal Information:

• We guarantee all information received with be treated with the strictest confidence. We are happy to sign a non-disclosure statement if requested. Our staff have signed a confidentiality agreement.
• If you have given us passwords to access your website or other confidential details, we will endeavor to have only one specialist and the Director have access to those passwords.

Service Guarantee

• All our staff have English as their first language and are employed on the basis of their extensive experience in specialised fields.
• We will deliver your assignment in a timely and professional manner.
• We will contact you after you have received your finished product to ensure that you are satisfied with our work.

Dispute Resolution

In the event that a dispute arises Aarons Administration undertakes to respond in a fair and apt manner.